356 bet Privacy Policy — How Is Your Information Kept Secure?
At 356 bet, your personal data, payment information, and account security are our top priority. This policy has been written in clear, straightforward language for users in Bangladesh.
Last Updated: January 2026
What Information Do We Collect From You?
We collect various types of information when you create an account and use 356 bet's services. The purpose of collecting this data is to provide you with a safe, personalized, and improved experience. We only collect information that is necessary to operate our services, and we maintain full transparency in every instance of data collection. The different categories of data we collect are detailed below.
Account and Identity Information
At registration, we collect your full name, date of birth, email address, mobile number, and Bangladesh address. National ID or passport details may also be collected for KYC verification. This information is essential for account security and age verification. Once your account is created, these details are saved to your profile and can be updated at any time.
Payment and BDT Transaction Information
Records of transactions made via bKash, Nagad, Rocket, or bank transfer during deposits and withdrawals are stored. Full card numbers or PINs are never saved — only transaction references and amounts are recorded. All BDT transactions are processed through encrypted channels. Transaction data is retained for a defined period in compliance with anti-money laundering regulations.
Device & Browser Information
Your device, operating system, browser, and screen resolution are collected automatically. Your IP address and approximate geographic location are logged for security verification purposes. If you access 356 bet from a mobile device, your app version and network information are also recorded. We use this data to continuously improve the mobile experience on the platform.
Usage Data and Activity Logs
Logs are kept of which games you play, which sports events you bet on, how long you spend on the platform, and which pages you visit most. This information is used to provide you with offers and recommendations tailored to your preferences. Usage patterns are also analyzed to support responsible gaming. These logs play an important role in identifying any unusual activity.
What do we do with the information we collect?
356 bet uses your information only for specific, legitimate, and transparent purposes. We never sell your personal data or use it for unrelated purposes. Ensuring the highest level of user protection in every aspect of data use is our core principle. The main purposes for which your data is used are outlined in detail below.
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Account Management and Verification
Your information is used to create, manage, and secure your account. Identity details are required to complete age verification and the KYC process. Login activity is monitored to prevent unauthorized access to your account. Your mobile number and email are also used for password resets and two-factor authentication.
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Payment Processing
Financial information is used to securely process BDT deposits and withdrawals. Transaction history is retained so you can resolve any disputes that may arise. Our fraud detection systems also rely on payment data to operate. All financial transactions are recorded in accordance with applicable regulatory guidelines.
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Customer Support
Account and transaction information is used to properly resolve your complaints and queries. Support team representatives can only access the information they need. All support interactions are recorded for quality control and future improvement. Our goal is to ensure personalized support that resolves your issues as quickly as possible.
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Relevant Offers and Communications
Relevant bonuses and promotional offers are sent based on your preferences and usage patterns. Your mobile number and email are used to send special event notifications during Bangladesh's cricket and football seasons. You can opt out of marketing communications at any time. Your information is never shared with third parties for advertising purposes.
What you need to know about cookies & tracking technologies
356 bet's website and mobile platform use cookies and similar tracking technologies. These tools make your browsing experience smoother and more personalized. Cookies allow us to remember your login status, language preference, and other settings. We use several types of cookies, each of which is described in detail below.
Essential Cookies
These cookies are essential for the core functionality of the website. They are used to maintain login sessions, store security tokens, and prevent fraud. Without these cookies, the platform will not function properly. They cannot be disabled, as they are an integral part of the service.
Analytical Cookies
These cookies help us understand how users interact with the platform. They show us which pages users spend the most time on and where issues may be occurring. We use this information to continuously improve the platform's design and performance. You can disable these cookies at any time through your browser settings.
Preference Cookies
These cookies are used to remember your language preference, theme settings, and dashboard customization. They save you from having to reconfigure your settings every time you log in. They also store localization data for the Bangladesh market. These cookies can be managed through your browser settings.
How to Manage Your Cookies
You can delete cookies or block new ones at any time through your browser's settings menu. Please note that disabling essential cookies will prevent 356 bet's services from working correctly. On mobile devices, you can also manage certain data collection permissions through the app settings. We recommend reviewing your browser cookies regularly and adjusting your settings as needed.
How Long Is Your Data Retained and How Is It Kept Secure?
356 bet uses industry-standard security technology to protect user data. All sensitive information is secured using AES-256 encryption. Our server systems are under continuous monitoring, and any unauthorized access attempts are automatically detected and blocked. How long data is retained depends on the type of data and applicable legal requirements.
Data Retention Period
- Account Information: For the duration of the active account and a minimum of 5 years after closure
- Financial transaction records: Up to 7 years, as required by law
- Customer support conversations: Up to 3 years
- Usage Logs and Analytics Data: Up to 12 months
- Cookie Session Data: Deleted at the end of the session or after a maximum of 30 days
Security Measures
- SSL/TLS Encryption: Active on all data transmissions
- Two-Factor Authentication (2FA): Available at account login
- Firewall and Intrusion Detection System Active
- Regular Security Audits and Vulnerability Testing
- Employee data access is restricted to a minimum-necessity basis
In the event of a data breach, we are required to notify affected users within the legally mandated timeframe. 356 bet conducts regular system audits through third-party security testers. Our security team monitors systems 24 hours a day, 7 days a week. If you suspect a data breach, you can notify our support team immediately.
When is information shared with third parties?
356 bet never sells your personal information or shares it with third parties for advertising purposes. That said, operating our services may require sharing limited data in specific circumstances. Any such sharing is strictly governed by confidentiality agreements and limited to only what is necessary. The situations in which data may be shared are clearly outlined below.
Payment Processing Partners
Financial information is shared with payment platforms such as bKash, Nagad, or banks solely to process transactions. These partners are contractually bound to uphold their own strict security and privacy standards. Only the minimum data necessary to complete a transaction is shared. Your full profile or usage history is never shared with payment partners.
Legal Obligations
We are legally required to provide information in accordance with Bangladesh law or orders from competent authorities. Specific data may be disclosed for anti-money laundering purposes, fraud investigations, or in response to regulatory requests. In such cases, only the information specifically required by the request is provided. No information is voluntarily shared with any government body beyond what is legally required.
Technology Service Providers
We work with select trusted technology partners for cloud hosting, email delivery, and analytics services. These partners may only process data in accordance with our instructions. They are not permitted to use the data for their own purposes or share it elsewhere. Strict data processing agreements are maintained with every technology partner.
What we never do
Your personal information is never sold or transferred to any advertising network or data broker. Your profile is not used for unrelated third-party marketing purposes. Your data is not used for any new purpose without your consent. Protecting your privacy at 356 bet is an unwavering commitment.
What Are Your Rights and What Happens When the Policy Changes?
356 bet believes that users should have full control over their own data. We provide each user with a range of rights regarding their personal information. Exercising these rights is straightforward, and we are committed to responding in a timely manner. Your key rights and our process for handling policy changes are detailed below.
Right to Access Your Data
You can request at any time to find out what information we hold about you. We are required to provide you with a full report within 30 days of your request. You can also view a portion of your stored information directly in your account settings. There is no fee for accessing your data.
Right to Rectification
If any of your stored information is incorrect, you can request that it be updated. Basic details such as your name, address, or mobile number can be updated directly from your account settings. For more complex corrections, please reach out to our customer support team. Keeping your information accurate is also important for the security of your account.
Right to Erasure
In certain circumstances, you may request that your personal data be deleted. However, some data may not be erasable before a specific period due to legal obligations. After an account is closed, any unnecessary personal data is automatically scheduled for deletion. To submit a deletion request, contact our support team.
How will you be notified of policy changes?
If any significant changes are made to this Privacy Policy, we will notify you in advance via email or a platform notification. The date and nature of the changes will be clearly noted on this page. For major changes, your consent may be requested before they take effect. Continued use of the platform after a policy update will be considered acceptance of the revised terms. If you have any questions about a change, please reach out to our support team.
Previous versions of the policy are kept in an archive and can be provided upon request.
Have a question about privacy?
Contact us directly for any questions, requests, or concerns regarding your data protection. The 356 bet support team treats every privacy-related request with the utmost seriousness. We typically respond within 24 to 48 hours. For more information, visit our FAQ page or log in and use the Help Center.
Email: support@356bet.wine